Payment & Logistics Overview
Tonic Tinctures maintains strict logistical protocols in Salem, Oregon to ensure the efficient and secure distribution of our dietary supplements. All transactions are processed exclusively in U.S. Dollars (USD). At this time, operational fulfillment is limited strictly to addresses within the United States, military outposts (APO, DPO, FPO), and Canada.
Accepted Payment Methods
We accept the following primary payment methods for the acquisition of our formulations: Visa, Mastercard, American Express, Discover, and PayPal.
Online Checkout
The most direct and immediate path for order processing utilizing our secure digital cart (Visa, Mastercard, American Express, Discover, and PayPal).
Phone Orders
Direct access to Jason J. Duke, Owner / Artisan for order placement and product routing questions:
- Line: 831-331-5840
- Hours: 9:00am – 3:30pm PST
- Optimal Window: 10:00am – 1:00pm PST
Note: Calls are typically answered or returned within 30 minutes. Please leave a voicemail if unavailable.
Mail Order
Checks and Money Orders are gladly accepted:
- Payable To: Tonic Tinctures: Jason J. Duke
- Address: 1273 Scepter Way NE, Salem, OR 97301
Note: Please contact us via email (tonictinctures@gmail.com) to initiate a mail order.
Domestic Shipping Protocol
Operational fulfillment is conducted directly from our facility in Salem, Oregon.
Shipping Timeframes
We dispatch shipments on the same day, typically within 24 hours of order placement during weekdays. All weekend orders are dispatched on Monday. In uncommon instances of large order influxes or while finalizing a fresh batch, dispatch may take up to 48 hours.
Free Shipping (USPS)
$0.00 (FREE)
2–5 Business Days Delivery
UPS 4–7 Days
$1.50 Flat Rate
4–7 Business Days Delivery
UPS 2–3 Days
$6.50 Flat Rate
2–3 Business Days Delivery
Canadian Orders and Customs
Shipments to Canada are dispatched exclusively via USPS. Shipping costs are calculated dynamically at checkout based on destination variables.
Military Service Logistics & Discount Protocol
Tonic Tinctures proudly supports military personnel. Deliveries to APO, DPO, and FPO addresses are routed via USPS at no additional shipping cost. USPS typically connects to Military Mail networks within 2–5 days.
15% to 25% Military Discount
Active and retired military personnel receive a baseline 15% Discount on mix-and-match orders (any combination of single-bottle pricing):
- 1 to 5 Bottles: 15% Discount
- 6 Bottles: 20% Discount
- 12 Bottles: 25% Discount
How to Initiate a Military Order
- Email: Contact us at tonictinctures@gmail.com.
- Verification: Attach a photo of your military ID (please redact/block out all personal identification data except your name and status).
- Request: List the requested product names and quantities.
- Invoice: We will generate and send a secure PayPal invoice (payable via Card, Check, or PayPal).
- Deployment: Upon payment confirmation, the order dispatches via FREE USPS shipping.
Missing Package Protocol
Has your package gone missing after confirmed delivery? If your tracking information indicates a successful delivery but the package cannot be located, please immediately consult our operational guidelines to initiate a search.